Terms and Conditions

Terms & Conditions


By using this site, you signify your assent to these terms of use. If you do not agree to any of these terms of use please do not use the site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of Wolters Kluwer Health (Professional and Education) following the posting of changes to these terms (including the Wolters Kluwer Health (Professional and Educational) Privacy Policy) will mean you accept those changes.

By using this website, or registering to use this website, you agree to the Privacy Statement included in the website and you should read the Privacy Statement carefully and ensure that you understand it. As set out in the Privacy Statement, third parties may use Cookies and other anonymous identifiers.


Copyright – Restrictions on use of Materials

The intellectual property rights in the website and the materials are owned by Wolters Kluwer Health (Professional and Education) and/or its affiliates (Lippincott Williams & Wilkins) that you acknowledge such ownership.

This site is operated by Wolters Kluwer Health (Professional and Education) Ltd (referred to as “Wolters Kluwer Health (Professional and Education)”, “we,” “us,” or “our” herein). No material from Wolters Kluwer Health (Professional and Education) may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal use only, provided you keep intact all copyright and other proprietary notices. For purposes of these terms, the use of any such material on any other website or networked computer environment is prohibited. All trademarks, service marks, and trade names are proprietary to Wolters Kluwer Health (Professional and Education).


You must not:

  • Reproduce, duplicate, copy or otherwise use or exploit the material for commercial purposes
  • Sell, sub-licence, redistribute or rent the materials on the website
  • Exhibit any material from the website in public
  • Republish any material from this website including on another website
  • Edit or otherwise modify any material on the website

You acknowledge that contravention of the above prohibitions will be violating Lippincott Williams & Wilkins’ copyright and other proprietary rights.


You must not use the website for purposes of distributing or otherwise dealing with any malicious computer software.


You must not conduct data mining or other systematic or automated data collecting activities in relation to this website.


You must not use the website which causes or may cause, in any manner, damage to the website or impair the website’s availability or accessibility. You must not use the website in any way which is illegal, fraudulent or harmful.


Wolters Kluwer Health (Professional and Education) is pleased to hear from its loyal members and welcomes your comments regarding Wolters Kluwer Health (Professional and Education) and Wolters Kluwer Health (Professional and Education)’s products, including LWolters Kluwer Health (Professional and Education)’s online services. Unfortunately, however,Wolters Kluwer Health (Professional and Education) Ltd.’s company policy does not allow it to accept or consider creative ideas, suggestions, or materials other than those it has specifically requested. We hope you will understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by Wolters Kluwer Health (Professional and Education)’s professional staff might seem to others to be similar to their own creative work. Accordingly, we must, regretfully, ask that you do not send us any original creative materials such as stories or character ideas, screenplays, or original artwork.

While we do value your feedback on our services and products, we request that you be specific in your comments on those services and products, and not submit any creative ideas, suggestions, or materials.

If at our request you send certain specific submissions (eg, postings to chat areas, bulletin boards, or contests) or, despite our request that you not send us any other creative materials, you send us creative suggestions, ideas, notes, drawings, concepts, or other information (collectively, the “Submissions”), the Submissions shall be deemed, and shall remain, the property of Wolters Kluwer Health (Professional and Education). None of the Submissions shall be subject to any obligation of confidence on the part of Wolters Kluwer Health (Professional and Education), and Wolters Kluwer Health (Professional and Education)shall not be liable for any use or disclosure of any Submissions.
Without limitation of the foregoing, Wolters Kluwer Health (Professional and Education) shall exclusively own all now known or hereafter existing rights to the Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation to the provider of the Submissions.


Forum and Public Communications
“Forum” means a chat area, bulletin board, or email function offered as part of LWolters Kluwer Health (Professional and Education). You shall not upload to, distribute through, or otherwise publish through Wolters Kluwer Health (Professional and Education)any content which is libellous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, indecent, intolerance towards any race or religion, illegal, or otherwise objectionable that would constitute or encourage a criminal offence, violate the rights of any party, or that would otherwise give rise to liability, or violates any law. The Forums shall be used only in a non-commercial manner. You shall not, without our express approval, distribute or otherwise publish any material containing any solicitation of funds, promotion, advertising, or solicitation for goods or services. You specifically acknowledge that soliciting other Wolters Kluwer Health (Professional and Education) members or guests to join or become members of any commercial online service or other organisation is expressly prohibited.

It is our policy to respect the privacy of all guests. Therefore, in addition to the privacy of Registration data, we will not monitor, edit, or disclose the contents of a guest’s email unless required in the course of normal maintenance of Wolters Kluwer Health (Professional and Education)and its systems or unless required to do so by law or in the good-faith belief that such action is necessary to: (1) comply with the law or comply with legal process served on Wolters Kluwer Health (Professional and Education) Ltd; (2) protect and defend the rights or property of Wolters Kluwer Health (Professional and Education) Ltd; or (3) act in an emergency to protect the personal safety of our guests or the public. Guests shall remain solely responsible for the content of their messages.

By uploading materials to any Forum or submitting any materials to us, you automatically grant (or warrant that the owner of such rights has expressly granted) us a perpetual, royalty-free, irrevocable, non-exclusive right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from and distribute such materials or incorporate such materials into any form, medium, or technology now known or later developed throughout the universe. In addition, you warrant that all so-called “moral rights” in those materials have been waived.


Content Linked to Wolters Kluwer Health (Professional and Education)
Wolters Kluwer Health (Professional and Education )encourages you to exercise discretion while browsing the Internet using this service. Wolters Kluwer Health (Professional and Education)is not and cannot be held responsible for the accuracy, copyright compliance, legality or decency of material contained in sites listed in our search results or otherwise linked to the Wolters Kluwer Health (Professional and Education) site.


Jurisdictional Issues
This site is controlled and operated by Wolters Kluwer Health (Professional and Education)from its offices in London. Wolters Kluwer Health (Professional and Education) makes no representation that materials on the site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.


These terms are effective until terminated by either party. You may terminate these terms at any time by destroying all materials obtained from any and all Wolters Kluwer Health (Professional and Education)site(s) and all related documentation and all copies and installations thereof, whether made under the terms of these terms or otherwise. These terms will terminate immediately without notice from Wolters Kluwer Health (Professional and Education) if in Wolters Kluwer Health (Professional and Education)’s sole discretion you fail to comply with any term or provision of these terms. Upon termination, you must destroy all materials obtained from this site and any and all other Wolters Kluwer Health (Professional and Education) site(s) and all copies thereof, whether made under the terms of these terms or otherwise.


The materials in this site are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Wolters Kluwer Health (Professional and Education) disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Wolters Kluwer Health (Professional and Education) does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Wolters Kluwer Health (Professional and Education) does not warrant or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You (and not Wolters Kluwer Health (Professional and Education)) assume the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Wolters Kluwer Health (Professional and Education)is not in the business of providing professional advice, and gives no warranty, guarantee or other representation about the accuracy of the information or images contained in this service. Wolters Kluwer Health (Professional and Education)is not liable for errors, omissions in, delays or interruptions to or cessation of the services through negligence or otherwise.


Limitation of Liability
Under no circumstances, including, but not limited to, negligence, shall Wolters Kluwer Health (Professional and Education)be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this site, even if Wolters Kluwer Health (Professional and Education)or a Wolters Kluwer Health (Professional and Education) authorised representative has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall Wolters Kluwer Health (Professional and Education)’s total liability to you for all damages, losses, and causes of action whether in contract, tort (including, but not limited to, negligence), or otherwise exceed the amount paid by you, if any, for accessing this site.


These terms shall be governed by and construed in accordance with the laws applicable of England and Wales, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in England and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by both parties.


Terms and conditions – Website Ordering
Please carefully read and ensure that you understand these terms and conditions of use before making an order. This document (together with the document referred to on it) are the terms and conditions on which Wolters Kluwer Health (Professional and Education)(we) supply to you the products listed in this website (The Products).

When you make an order for any Product you agree to be bound by these Terms and Conditions. By olacing an order you acknowledge that you will be deemed to have agreed to the incorporation of the Terms and Conditions in all subsequent orders, and you cannot make any subsequent order if you wish that the Terms and Conditions should not apply to the order which you propose to make. If we make any amendments to the Terms and Condition, such Terms and Conditions will only apply after you accept the amended Terms and Condition at the time of making an order after the amendment. Each order which you place will be separate and binding agreement between you and us incorporating this Terms and Conditions (as amended, where applicable).


1. Placing an Order for a Product

You agree that you are legally capable to place the order and making the order is for your benefit and the Product is a necessity for you.

When you place an order, you are making an offer to purchase the Product for the Price set out in this website for the Product plus any delivery fees and applicable taxes.

Any order made is subject to our acceptance. After placing of the order, you will receive an email acknowledging the receipt of your order by our distributors, NBN International. By completing the order, you warrant that you have provided all complete and accurate information about you, and if you are making a gift, about the nominated recipient. The Delivery Agent will also use such information to fulfil your order. You also warrant that you have obtained consent to provide personal details of the nominated recipient.

Neither we nor the Delivery Agent will be liable for any loss which you or any nominated recipient or any third party may incur as a result of any delay of failure to process or deliver any Product due to inaccurate or incomplete information provide by you.

Please note that only one promotional code can be used per order.


2. Availability 
If there is insufficient stock or no stock is available at the time you place the order, we will notify you by email, as soon as we receive the order at our warehouse. In that email you will be given an opportunity to wait until stock is available or to cancel your order. If you cancel you will receive the refund of the amount received by us under the order.


3. Cancellation of order 
If you wish to cancel an order, or part of an order, that has not been dispatched, please email [email protected] and quote your order number. If your order has already been dispatched you will need to return the item.


4. Delivery
We offer free delivery for all orders in the United Kingdom of Great Britian and Northern Ireland. All orders outside of this geographic area will incur variable postage costs, dependent on delivery location.


5. Price 
We will endeavour to ensure that the prices set out in the website are correct. However, some of the prices set out in the website may be incorrect. We will not supply the Product at an incorrect lower price. The price applicable to order will be the price in force at the time of processing the order by us. Prices may incur VAT and other taxes as applicable.


6. Payment 
Payment must be made by credit or debit card. Our website accepts payment by a variety of credit cards.


7. Return of Product
Please visit our shipping and returns page for more information.


8. Title and Risk
The ownership of the Product will pass to you only after our distributors, NBN International, receive full payment of the Price and any sales taxes due, where applicable.

The Products will be at your risk from the time we deliver the Products.


9. Liability 
We will not be liable for any failure or delay in delivering the Product, unless it has been caused by negligence on our part. We will also not be liable for defect or damage to the Product if is caused by events or circumstances beyond our reasonable control.
Subject to any law under which, our liability for any losses cannot be limited; our liability will be limited to the price paid by you for the Product ordered by you.


10. Force Majeure 
We will not be liable for any failure to perform or delay in performance of our obligations under this Contract if it is caused by a Force Majeure Event. Force Majeure Event means any event beyond or reasonable control including but not limited to natural disaster, strikes, lock-outs, fire, explosion, riot, terrorist attack, inability to use public or private transport, or public or private telecommunication, networks, or internet or email or any legal or government restrictions. 

Our obligation to perform under the Contract is deemed to be suspended until the Force Majeure Event continues. We will make reasonable effort to find a solution to perform our obligations under this Contract notwithstanding the Force Majeure Event.


11. Severability
In the event that any of the provisions of this Agreement shall be held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be enforced to the maximum extent permissible and remaining portions of this agreement shall remain in full force and effect.


12. Assignment 
You may not assign or transfer this Agreement or any rights here-under without the prior written consent of ourselves.


13. Notices 
All notices and other communications provided for here under shall be in writing and shall be delivered by email to the following address:
Notices to US: 
[email protected]

Notice to You:
As set out in Your Order


14. Amendments 
This Agreement may be modified only by a written agreement duly signed by each party’s authorised persons.


15. Entire Agreement 
This Agreement represents the entire agreement between you and us concerning the subject matter described herein.